FAQ

You will receive an email with your event confirmation number. If you cannot locate it, you can email our customer services team at customerservices@fie.ft.com who will be able to re-send this to you. 

If you are contacted by a company offering to sell you the Global ABS delegate list, this has no affiliation to FT Live or AFME.  We are not selling any Global ABS data.

Please email customerservices@fie.ft.com  who will send over a copy.

Please email zakariya.bensouda@ft.com for available discounts to attend the conference.

Please email customerservices@fie.ft.com who will assist you in making your reservation. 

For complete details, kindly refer to our Event Participant Terms and Conditions.

Yes, please contact our customer services team at customerservices@fie.ft.com who can help transfer your registration.

Please contact our customer services team at customerservices@fie.ft.com who can make modifications to your registration details.

You are encouraged to attend all networking events. There may be some sessions that are geared towards certain groups of attendees so please read the description and contact Invisso regarding eligibility. Please note, that some sessions may require an RSVP or invitation. This will be clearly labelled in the relevant session. 

FT Live is happy to order you a kosher lunch for the scheduled Conference Lunch. Please email customerservices@fie.ft.com to arrange this. Please note FT Live will not be able to accommodate kosher meals for breakfast or other meal functions besides lunch. Additionally, FT Live will only be able to accommodate kosher meals that have been pre-ordered at least a week in advance of the conference. 

FT Live strives to provide attendees of our conferences with a variety of options at meal functions for all dietary restrictions. Please feel free to email  customerservices@fie.ft.com to confirm that your dietary restrictions can be accommodated at the conference.  FT Live strives to provide attendees of our conferences with a variety of options at meal functions for all dietary restrictions. Please feel free to email  customerservices@fie.ft.com to confirm that your dietary restrictions can be accommodated at the conference.  

FT Live is committed to creating an environment that is accessible to all. Please email customerservices@fie.ft.com with any questions or requirements you may have.  

Closer to the conference date, and once available, any discounted rooms will be listed on the post-registration page and in your confirmation email. Please note that these are subject to availability and will be allocated on a first-come first-serve basis. 

Conference networking will open 4 weeks prior to the event. All registered attendees will receive instructions on how to access and use the platform. 

You will be able to access the attendee list via our networking platform, which enables attendees to message one another, schedule meetings and establish connections ahead of, during and after the event. FT Live cannot provide email addresses of attendees due to data privacy regulations. 

In general, FT Live conferences observe a business casual dress code. If there are further dress code requirements as set forth by the conference venue, those can be found on the Venue subpage and will be sent in your A-Z guide email. 

Please contact zakariya.bensouda@ft.com who will send over the press registration link.

Please contact zakariya.bensouda@ft.com  who will touch base.

We can tailor sponsorship packages to your requirements for branding and exposure e.g. speaking role, exhibit space, meeting room etc. Please contact chris.arnold@ft.com for further details.

To update the company logo/ bio on the website, please contact mollie.mayo@ft.com  

FT Live will reach out to speakers directly about the registration process separately, so you do not need to use any of your firm or client pass allocations for speaker registrations. 

Please contact chris.arnold@ft.com  for purchase an additional pass at the discounted sponsor rate. 

Please contact mollie.mayo@ft.com to remove or change a registration. 

FT Live & AFME typically make the agenda public with dates and times of sessions, as well as other program features, around 5 months out from the conference. Speakers are then placed, and panels finalised up to 6-8 weeks from the conference, and at this time official communications will be sent to panel groups detailing all further information relating to speaking engagements.

If you can no longer make the conference please email lewis.manson@ft.com to inform him of this, and where possible please try and replace your participation with that of a colleague of similar seniority and experience, or make a suggestion of another speaker of whom we could add to the panel in your place.

Panel groups are connected via email around 6 to 8 weeks out from the conference to allow time for preparations. Moderators of panels are responsible for convening their group to prep discussion topics for the panel. If speakers have not heard from their moderators, we encourage them to initiate communications first, after which please let lewis.manson@ft.com know directly.

Please send any updated information for your speaker profile to lewis.manson@ft.com. There are no restrictions on bio length or format, but we recommend keeping this brief, covering current role, past roles, and education. Photos should be sent in JPG or PNG format and be under 2MB file size. Where appropriate, if you fail to send over a photo, we may use your LinkedIn profile picture until we receive your official headshot. 

The session format will be prescribed in the official panel group communications sent by the program producer. Most panels are commonly a moderated Q&A session from moderator to panellists with a reserved section of time dedicated to audience questions. Panels can use presentation materials, however, we strongly encourage keeping session discussions without the use of formal presentations.

The audience does have the ability to ask questions to the panel. We use Slido to facilitate this and will also have the option of a roving microphone.

Yes, there will be press in attendance. Panels are on the record by default, however, if a speaker has any press restrictions placed upon them by internal compliance teams, we can accommodate panels being ‘off the record’ and will inform press attendees of this. Please note that FT Live/AFME cannot control or accept any liability for the abidance of these stipulations by press delegates.

Yes, your panel will be either video or audio recorded unless the session is noted as a closed-door session. Panel recordings will be made available up to 2 weeks following the conference by FT Live or AFME to registered delegates of the conference and for potential marketing purposes.