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Registration

Where do I find my event confirmation number? 

You will receive an email with your event confirmation number. If you cannot locate it, simply email our customer services team at customerservices@invisso.org who will be able to re-send this to you. 

External delegate list

If you are contacted by a company offering to sell you the Global ABS delegate list, this has no affiliation to Invisso.  We are not selling any Global ABS data.

Are discounts available for group registrations? 

Please email zakariya.bensouda@invisso.org for available discounts to attend the conference 

I have a credit from a previous event.  How do I use that to attend this event? 

Please email customerservices@invisso.org who will assist you in making your reservation. 

What is the refund/cancellation policy? 

As per our refund policy, full monetary refunds are only permitted with 28 days of notice from the event date and in written format. Once this window is closed, only event credits or ticket transfers can be issued should you need to cancel for any reason.

You will have the option to substitute yourself with a colleague or receive a credit equivalent to the amount paid. This credit can be utilized for another Invisso event within one year from the cancellation date.

Please note: Please note, that individuals who have received a refund are not eligible to re-register for the same event using a complimentary client pass. If an individual who has been issued a refund is found to have re-registered for the event using such a pass, the complimentary registration will be revoked, and the individual will be required to either re-purchase a ticket at the full price or forfeit their attendance at the event.

For complete details, kindly refer to our Event Participant Terms and Conditions.

I/my colleague can no longer attend, can I transfer my pass to a colleague?

Yes, please contact our customer services team at customerservices@invisso.org who can help transfer your registration

I need to update the information on my registration – how do I do this?

Please contact our customer services team at customerservices@invisso.org who can make modifications to your registration details.

Does my registration enable me to attend all sessions, networking events including breakfasts, lunches and cocktails? 

You are encouraged to attend all networking events. There may be some sessions that are geared towards certain groups of attendees so please read the description and contact Invisso regarding eligibility. Please note, that some sessions may require an RSVP or invitation. This will be clearly labeled in the relevant session. 

Dietary and Accessibility Requirements

Who should I contact to order a kosher meal? 

Invisso is happy to order you a kosher lunch for the scheduled Conference Lunch. Please email customerservices@invisso.org to arrange this. Please note Invisso will not be able to accommodate kosher meals for breakfast or other meal functions besides lunch. Additionally, Invisso will only be able to accommodate kosher meals that have been pre-ordered at least a week in advance of the conference. 

I have other dietary restrictions. Can you accommodate my restrictions? 

Invisso strives to provide attendees of our conferences with a variety of options at meal functions for all dietary restrictions. Please feel free to email  customerservices@invisso.org to confirm that your dietary restrictions can be accommodated at the conference.  

I have accessibility or mobility constraints. Can I still attend the conference? 

Invisso is committed to creating an environment that is accessible to all. Please email customerservices@invisso.org with any questions or requirements you may have.  

Hotel Rooms

Do you have any discounted rooms available?

Closer to the conference date, and once available, any discounted rooms will be listed on the post-registration page and in your confirmation email. Please note that these are subject to availability and will be allocated on a first-come first-serve basis. 

Networking and Attendee List

When will the attendee networking portal open?

Conference networking will open at least one month prior to the event. All registered attendees will receive instructions on how to access and use the platform. 

Will I receive a copy of the attendee list if I am registered?

You will be able to access the attendee list via our networking platform, which enables attendees to message one another, schedule meetings and establish connections ahead of, during and after the event. Invisso cannot provide email addresses of attendees due to data privacy regulations. 

Event Information

Where is the event? 

This information can be found on our site’s Venue subpage 

What time does the event start? 

This information can be found on our site’s Agenda subpage about 8 weeks from the event. 

What is the dress code for the event? 

In general, Invisso conferences observe a business casual dress code. If there are further dress code requirements as set forth by the conference venue, those can be found on the Venue subpage and will be sent in your A-Z guide email. 

Press and Media

I’m a member of the press – how do I register for a press pass?

Please contact zakariya.bensouda@invisso.org who will send over the press registration link.

I am a member of/work for an association, magazine, newsletter and are interested in exploring promotional options with Invisso … Who should I contact?

Please contact zakariya.bensouda@invisso.org who will touch base 

Sponsors

What are the sponsorship options at this conference?

We can tailor sponsorship packages to your requirements for branding and exposure e.g. speaking role, exhibit space, meeting room etc. Please contact chris.arnold@invisso.org for further details.

How do I update my company logo/bio?

To update the company logo/ bio on the website, please contact rebecca.bewley@invisso.org. To update company logo/ bio on the networking platform, log into your exhibitor portal, click profile, edit your information there. 

Do I need to register my colleague who will be a speaker at the event?

Invisso will reach out to speakers directly about the registration process separately, so you do not need to use any of your firm or client pass allocations for speaker registrations. 

I need to register more firm passes than my allocation, how do we do this? 

Please contact chris.arnold@invisso.org for purchase an additional pass at the discounted sponsor rate. 

How do I remove someone I registered from my booth and replace them with another colleague? 

Please contact rebecca.bewley@invisso.org to remove or change a registration. 

Speakers

When will I receive information regarding my session topic and time?

AFME & Invisso typically make the agenda public with dates and times of sessions, as well as other program features, around 5 months out from the conference. Speakers are then placed, and panels finalised up to 6-8 weeks from the conference, and at this time official communications will be sent to panel groups detailing all further information relating to speaking engagements.

What should I do if I can no longer speak at my scheduled sessions?

If you can no longer make the conference please email lewis.manson@invisso.org to inform him of this, and where possible please try and replace your participation with that of a colleague of similar seniority and experience, or make a suggestion of another speaker of whom we could add to the panel in your place.

When will my panel prep call take place?

Panel groups are connected via email around 6 to 8 weeks out from the conference to allow time for preparations. Moderators of panels are responsible for convening their group to prep discussion topics for the panel. If speakers have not heard from their moderators, we encourage them to initiate communications first, after which please let lewis.manson@invisso.org know directly.

I would like to update my speaker profile with a new title, photo, and/or bio

Please send any updated information for your speaker profile to lewis.manson@invisso.org. There are no restrictions on bio length or format, but we recommend keeping this brief, covering current role, past roles, and education. Photos should be sent in JPG or PNG format and be under 2MB file size. Where appropriate, if you fail to send over a photo, we may use your LinkedIn profile picture until we receive your official headshot. 

What is the session format. Should I prepare a presentation?

The session format will be prescribed in the official panel group communications sent by the program producer. Most panels are commonly a moderated Q&A session from moderator to panellists with a reserved section of time dedicated to audience questions. Panels can use presentation materials, however, we strongly encourage keeping session discussions without the use of formal presentations.

Does the audience ask questions?

The audience does have the ability to ask questions to the panel. We use Slido to facilitate this and will also have the option of a roving microphone.

Will there be press at the event?

Yes, there will be press in attendance. Panels are on the record by default, however, if a speaker has any press restrictions placed upon them by internal compliance teams, we can accommodate panels being ‘off the record’ and will inform press attendees of this. Please note that AFME/Invisso cannot control or accept any liability for the abidance of these stipulations by press delegates.

Will my session be recorded?

Yes, your panel will be either video or audio recorded unless the session is noted as a closed-door session. Panel recordings will be made available up to 2 weeks following the conference by AFME or Invisso to registered delegates of the conference and for potential marketing purposes. 

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